FAQ
What is the price of a General Admission Day Pass?
$44.99 +tax at the gate. Once purchased, you can upgrade to a Season Pass for $29.99+tax. We offer group rates for 15 or more! Click HERE to purchase your tickets now.
Do you offer a Senior Discount?
Yes, seniors age 55 and older get in for $29.99.
What does my paid admission include?
Admission includes all day use of rides and attractions (excluding prize winning games) in Magic Springs Water and Theme Park. Admission to the concerts IS included in your ticket price if you attend on one of our concert dates.
May I purchase reserved seating at concerts?
VIP seating at Timberwood Amphitheater is available for only $10.00 per seat for rows 1 – 5. Other reserved seating rows are available for $5 per seat. Purchase your Reserved Seats HERE.
Do I have to purchase a ticket for my toddler?
Children 3 years old and younger receive FREE admission to Magic Springs. Children 48” and under are only $29.99 +tax.
Do you give a military or public service discount?
Yes. Military and Public Service persons can purchase a general admission ticket at the gate for $14.99+tax with their ID. Up to four family members are only $29.99+tax.
Do you have wagons and wheelchairs?
Wagons and wheelchairs are available for rent. Limited quantities are available on a first-come first-served basis upon presentation of a valid ID. Wagons and wheelchairs cannot be reserved in advance or taken outside the park.
Prices:
Wagon – $10.00
Covered Wagon – $15.00
Wheelchair (manual) – $15.00
*All prices listed without taxes.
Are there height restrictions on your rides?
Absolutely. The safety of our guests is our top priority and we strictly adhere to the manufacturers’ height restrictions that are posted at the entrance to each ride and attraction. A list of height restrictions is available at the Guest Services office located at the front admission gate and on our web site. Click HERE to view ride pages.
What is included with my Season Pass?
- Every Season Pass includes monthly Online Coupons for use throughout the park and entry to the entire Pepsi Concert Series! Purchase early for the best deal!
- Passes purchased before April 18 receive a souvenir bottle that gets you $1 Refills all season long and 2 Bring-a-Friend Free Tickets that can be used any day the park is open.
- Passes purchased April 19 through May 31 receive 2 Bring-a-Friend Free Tickets.
Is parking included with purchase of a Season Pass?
No. Daily parking is $10 per vehicle or you may upgrade your Season Pass to include parking for $25.99+tax.
After parking my car, can I leave and come back again without paying for parking again?
You may leave and re-enter on the same day by showing your parking receipt for that day to the parking attendant. Pre-paid single-day parking passes may be ordered in advance for contracted groups of 50 or more. Ask your sales representative for details. If you would like to leave the park, have your hand stamped before exiting and you may re-enter for no extra cost.
Can we bring an ice chest and food and drinks into the park?
No. Magic Springs does not allow ANY outside food or drinks to be brought into the park. Magic Springs offers a wide variety of delicious food at our many concession stands and restaurants. We also have picnic tables in shaded areas outside of the park for our guests. If you would like to leave the park, have your hand stamped before exiting and you may re-enter for no extra cost.
Who do I contact if I have questions about the park concessions regarding food allergies?
You may call 501-624-0100 ext. 139 for lists of ingredients or information.
Does Magic Springs allow smoking?
Magic Springs is a smoke-free environment. Smoking is allowed only in smoking areas, which are located at various spots throughout the park. Please check your park map for the designated smoking areas.
Is Magic Springs handicap accessible?
Magic Springs is designed to serve Guests with disabilities. Inquire at Guest Services for a full list of rides and attractions that are accessible to Guests with disabilities.
What forms of payment do you accept?
MasterCard, Visa, Discover, American Express, and traveler’s checks are accepted.
Do you have an ATM?
Yes. The park has three ATM machines. One, that is located inside the Emporium gift shop, which is located behind the front gate fountain, another is inside the Auntie Mae’s Candy Shop, which is by the Hawk. There is one at the entrance to Timberwood Amphitheater beside the Arkansas Twister. Check your Park Map for locations.
Do I get reimbursed if the park closes due to inclement weather?
Magic Springs is an outdoor facility and some rides and water park attractions can be affected by weather conditions. For the safety of our guests some rides and attractions may be shut down for certain periods of time. Because many of the park’s shops, rides, entertainment, and other attractions may be enjoyed regardless of the weather, we do not offer rain checks.
May I wear swimwear in the theme park?
Yes, however for your own safety you have to wear a shirt and shorts over it.
I lost a possession on a ride. How do I get it back?
If your item is found or retrieved it will be taken to Guest Relations. You can inquire about lost items there or call 501-318-3512.
Do you serve alcohol in the park?
Yes. However for safety reasons, guests who are intoxicated or impaired by alcohol or drugs will not be allowed on the rides and attractions at Magic Springs & Crystal Falls. Also, as established by Arkansas law, alcohol may not be carried throughout the park.
Is there a dress code in the water park?
- Proper swim attire is required. Conservative swimwear only (no thong bikinis or overly revealing attire). Bathing suits are required for all water attractions. Swimwear with zippers, buckles or any metal is PROHIBITED.
- Blue jeans and/or any type of denim material, is not allowed in any of the pools or on any of the slides.
- In addition, shirts, shorts, and shoes must be worn to ride all attractions outside of the Water Park.
Do I have to purchase the use of a tube for the water attractions?
No. Some attractions require the use of tubes. Limited supplies of one-time use tubes are available on a first-come, first-served basis. For your benefit and to cut down on waiting time in lines, you may rent a tube for your personal use the entire day.
Can we bring our own flotation devices?
For your own safety and the safety of our other guests we do not allow any outside flotation devices that do not have the Coast Guard Approved stamp. Lifejackets for small children are available free of charge at our tube distribution area.
